This topic includes troubleshooting ideas for when you see error messages or encounter connection issues.
| Field/Option | Description |
|---|
| "Allow untrusted connection"
|
This message may display if you use
https in the URL and there is a problem with the certificate.
- If you click
OK, you can continue to use the URL that you entered.
- If you click
Cancel, a message displays that Acumen cannot establish a secure connection. You can click the
Back button to edit the URL.
|
| Invalid URL or Database / Acumen Cannot Connect to the URL
|
If you are working in a Citrix environment, or if your Windows administrator has reset your Windows password, or if you have copied a workbook from one Windows machine to another, or from one Windows user account to another, you may be prompted for your P6 login details again.
|
